The steps to move your email hosting are as follows:
- Setup your email accounts with the new email hosting service.
- Share email server settings and new passwords for the new email hosting accounts.
- Change the DNS associated with email so all emails are routed to the new servers.
- After 24 hours, begin the email migration process to copy all email from the old accounts to the new.
- After another 24 hours, delete the old email accounts completely and close the old accounts.
Some additional notes and disclaimers about moving to the new email hosting:
- The migration can only copy over your emails and associated attachments.
- If you have previously used webmail exclusively, it is not possible to copy over your Contacts, Calendar items, or notes stored via webmail. Note: contacts stored via your Apple or Google accounts are not affected. Same for calendars. This is only applicable if you use webmail exclusively.
- If you use a third-party applications to manage your email (Outlook on your PC, Apple Mail on your iMac/Macbook, your phone's default email app, etc.), it is necessary to partner with your local IT support team if you are not comfortable with changing these settings. We do not offer IT services or support. We cannot offer any help with any issues that might arise from issues on your devices or software.
- When an email account is created, a master account password is created. It can only be used for webmail via a web browser.
- If you use any third-party software or apps (Outlook, Apple Mail, your phone's default email app, etc.), a second password must be created for each app or device. You must create the secondary passwords via the account settings in webmail. The passwords are auto-generated, and you cannot change those.
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