The list below describes the process and disclaimers for moving your email hosting to our new provider.
- The email messages are the only part that can be migrated over to the new servers.
- It is not possible to port over your Contacts, Calendar items, or notes.
- If you use a third party application to manage your email, it will be necessary you partner with your local IT support team should you need help updating those software applictions and devices. This includes Outlook, Apple Mail, and mobile phones.
- We do not offer IT services or support.
- All new server settings will be provided to you once we plan your migration.
- When an email account is created, a main, primary account password is created. It can only be used for two scenarios:
- webmail access via a web browser
- the email host provider's custom app that you can download and use on your mobile devices
- If you use Outlook, Apple Mail, mobile phone, etc. to manage your email, a second password must be created for each app or device. See example:
- The new webmail portal does not support HTML-rich email signatures with images. (Formatting to the text can be added, however.)